Refund policy

Ensuring your utmost satisfaction during your online shopping journey is Willow Tree Foods paramount objective. To ensure that you a completely happy with our products, please inspect the order as soon as it arrives. 

Should you have any queries or concerns regarding your order (including if an item is faulty or wrongly described) we kindly request that you take a photograph of the issue and email us at hello@willowtreefoods.com.au so that our dedicated team can promptly assist you.

We cannot refund or exchange our food products if you change your mind.